24 Hour Travel Assistance Available to Harvard Affiliates

March 1, 2017

The HIO has established an emergency telephone number to assist international students and scholars who encounter problems when attempting to enter the U.S. This emergency number (857-302-3772) should only be used for immigration and visa related emergencies that require an immediate response when university offices are closed. This may include requests for clarifying an individual's visa status or Harvard University affiliation, or answering other questions from Customs and Border Protection officers or similar government officials.  Any additional inquiries, such as guidance on the ability to travel or the risk of traveling, issuance of new or renewed visa documents, or routine immigration questions should be directed to 617-495-2789 during regular business hours.